FAQ

Frequently Asked Questions

Q: How long does shipping take?
A: Standard shipping arrives in 3–5 business days. Express options are available at checkout.

Q: Do you offer returns?
A: Yes, within 14 days of delivery. Items must be unworn and in original packaging.

Q: Are your products real gold?
A: All materials are listed on each product page. Many pieces are gold-plated or gold-filled.

Q: How can I contact customer support?
A: Email us anytime at support@luxe-jewels.com.